What Customers Say

"Within a few days we received the Scalewatcher. The clear installation instructions made it very easy to install the unit myself..." - L.L., Monterey, CA

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Low Price Guarantee

 

Guaranteed Lowest Prices On Scalewatcher Products!!!

If within 30 days of your online purchase at Aquagenesisusa.com, you find the identical product nationally advertised for less by one of our competitors, we will refund to you 110% of the difference! *

110% Lowest Price Guarantee applies also before purchase: if you find an identical product or even a comparable product(**) at a lower price, Aqua Genesis Co will beat that price by 110% of the difference.


Nationally advertised low prices found online must be printed out completely with proof of competitor's name, item make, manufacturer model number and the offer's expiration date clearly visible.

To receive a refund, mail a copy (no faxes) of the advertisement together with a copy of your Aqua Genesis invoice or packing slip to: Aqua Genesis Co., Ecommerce Marketing, 520 14th Ave, Santa Cruz, CA 95062

*Refund valid on retail price of item only, not on shipping and/or handling charges. Guarantee not valid on competitor close-outs, misprints, special buys, special promotions, liquidations, auctions, items that include free shipping, or member club pricing. Item must be identical make and model#. Truck ship bill of lading and online confirmation emails are not accepted in place of invoice or packing slip. This guarantee is valid only on Scalewatcher products. Customer must purchase from Aqua Genesis Co. and follow the directions above to be considered for a refund. Please allow 4 - 6 weeks for refund processing.

(**) Scalewatcher products are sold under Private Labels by many companies using different names. If the enclosure looks like a Scalewatcher, it most likely is the same product regardless of name, price or seller's claims. When in doubt, call our friendly customer service seven days a week.